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By Daniel Dwase
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If your iPod displays a sad face / icon it is usually not a good sign. In most cases, the sad icon indicates a more serious hardware problem. You can try this...
Test your iPod by manually placing it in disk mode. If this works it is not a hardware problem. To place your iPod in disk mode...
- Toggle the hold switch on and off
- Press and hold the 'Menu' and 'Select' buttons until the Apple logo appears on your screen.
- When the logo appears, release the 'Menu' and 'Select' buttons and immediately press and hold the 'Select' and the 'Play/Pause' buttons until the 'Disk Mode' screen appears.
Updating And Restoring iPod Software If Your iPod Displays A Sad Face
Use iTunes 7 or later to update or restore your iPod http://www.apple.com/ipod/download -- opens in new window.
Apple periodically updates iPod software to improve performance or add features. It is recommended that you update your iPod to use the latest software.
Open up iTunes when its installed. Click on users iPod under 'Devices'. You'll see information about your iPod under the 'Summary' column. Under 'Version' click on the 'Restore' button.
Note: This works for Fifth generation/later iPods and Second generation/later nano's.
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See Also...
iPod Tips And Tricks
- How to set date and time
- How to specify the time zone
- How to display the time in another format
- How to display the time in the title bar
- How to view notes
- How to enable iPod for disk use
- How to update notes
- How to view the calendar
- How to update the calendar
- How to view contacts
- How to update contacts using Microsoft Outlook
- How to update contacts using Microsoft Express
- How to update and use your iPod screen lock
- How to use your iPod's stopwatch
- How to add clocks on your iPod
- How to set your iPod alarm
- How to set the sleep timer
- How to listen to music on your iPod
- How to care for your iPod
- How to change maximum volume limit for iPod
- How to delete songs manually from your iPod
- How to get Google videos on your iPod
- How to create iPod photo slideshow
- How to remove videos from your iPod
- How to extend your iPod's battery life
- How to convert videos using Videora iPod Converter
- iPod Video Secret Button Combinations
- How to keep your iPod video up-to-date
- How to set maximum volume limit for iPod
- How to unlock volume limit for iPod
- How to transfer songs into your iTunes music library
- How to update your iPod manually using iTunes
iPod Troubleshooting Solutions
- Folder with exclamation on your iPod
- Your iPod displays a sad face
- Your iPod does not turn on
- Your iPod fails to charge
- Songs on your iPod skip
- How to reset your iPod
- How to restore your iPod
- Your iPod is not responding
- Your iPod isn't playing music
- Nothing happens when iPod is connected to your computer
- How to update and restore iPod software
- Your iPod click wheel does not respond
- Your iPod screen lock does not work
- How to set a screen lock combination
- How to lock your ipod using the screen lock
- How to unlock your iPod
- How to unfreeze your iPod
- Your iPod screen cannot be unlocked
iTunes Tips And Tricks
- How to install iTunes
- How to import songs from your CD collection into your iTunes library
- How to add songs already on your computer to iTunes Music Library
- How to buy songs from the iTunes Music Store
- How to assign iTunes ratings to your songs
- How to backup your iTunes songs
- How to create iTunes playlists
- How to create iTunes smart playlists
- How to share iTunes playlist with another
- How to upload songs to your iPod and manually update it
- How to transfer songs into your iTunes music library
- How to update your iPod manually
- How to delete songs from your iPod manually
Return from iPod Displays a Sad Face to iPod and iTunes How To Home Page
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Testimonials...
OMG!!!!!! This website helped me so much! I just got my first iPod yesterday and this helped alot.
SallyAnne, USA
You are a genius, I thought I had downloaded iTunes 7... I didn't have to reset, everything came up as was
on it when it crashed.
I cannot thank you enough for not giving up, this one had sentimental value that you cannot believe and they
do not make the black nanos anymore.
I tried everything on the internet, and you are the only one that replied and kept at it until you solved the
problem.
Thank you.
Buddy Kniffen, Midland, Texas
Wow Daniel! What a fantastic service. I really didn't expect such a prompt response, if at all. And
thanks for your advice. I certainly will be downloading from the sites you have listed. We are bathing in
summer heat here, whilst I guess you are sheltering from the approaching winter. As a student it is not
unusual to work through the night and I must say, how fantastic it is to have music all night. And such excellent
quality sound too. So thrilled to have iPod up and running!
Thanks again.
Ciao
Elizabeth, Palmerston, North New Zealand
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